Frequently Asked Questions
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Medicare and Privately Funded Standard Appointments before 5pm AEST/AEDT on weekdays: $225ph
Medicare and Privately Funded Standard Appointments from 5pm AEST/AEDT onwards on weekdays and all appointments on Saturdays: $245ph
All NDIS/NDIA funded appointments: $252.99ph (includes appointments after 5pm on weekdays and Saturday appointments)
Please note that all our fees are significantly less than the Australian Psychological Society Schedule of Recommended Fees which as of 2026 is $318 per standard 50min appointment.
Letters and Other Statements = Short letters or statements requiring less than 5 minutes to complete can be provided without charge in most circumstances.
Requests for more detailed letters or statements will be billed on a pro rata bases, in line with the standard hourly consultation fee.
Please note, we can not provided letters or statements regarding legal/forensic matters.
Full payment for services is required on the day of your appointment.
Please note that we do not provide bulk bill services or accept concession/health-care, TAC or veteran affairs cards.
Services are GST-free unless otherwise specified.
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Cost of assessments vary based on the nature and complexity of the assessment.
Please visit the assessments information page for more.
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Yes, we provide services to clients with a Medicare Mental Health Care Plan (MHCP) or GP referral.
If you have a standard MHCP, you may be eligible for a Medicare rebate on up to 10 sessions per calendar year. As of July 1 2025, the rebate is $98.95 per 50 minute psychology session.
Please Note:You do not need a GP referral or MHCP to see a psychologist in Australia.
You may elect to access services at Palm Tree Psychology privately. -
Clients with self-managed NDIS plans are able to flexibly access services of their choosing to address their plan goals; therefore some services at Palm Tree Psychology may be accessed.
Clients with plan-managed NDIS plans may be able to access psychology services to address their plan goals.
Palm Tree Psychology is not a registered NDIS/NDIA provider. Given this, clients with NDIA-managed funding can not use their funding to access our services at this stage. These clients may be eligible for a MHCP or they may access our services privately.
NDIS/NDIS fee as of July 1st 2026 - $252.99 per 50 minute session.
Please email us for more information and to clarify how we can support you.
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Cancellation within 48 - 24 hours of your appointment time will incur a cancelation fee of 50% of the service fee. Cancelation within 24 hours of your appointment time will incur a cancelation fee of 100% of the service fee. Failure to attend your appointment will incur a no-show fee of 100% of the service fee.
Invoices must be paid in full prior to your next scheduled appointment going ahead.
Clients are sent a reminder txt message about their upcoming appointment 3 days in advance.
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Please contact us via email for all enquiries about appointments and services.
Have another question?
Please do not hesitate to contact us with any further questions or queries.