What are the costs for counselling services?

• Counselling Sessions = $220 per 50 minute standard session.

• Letters and Other Statements = Short letters or statements requiring less than 5 minutes to complete can be provided without charge in most circumstances.

  • Requests for more detailed letters or statements will be billed at the rate of $36.66 per 10 minutes, rounded up to the nearest 10 minute increment (e.g. a statement that takes 15 minutes to complete costs $73.33)

    • We can not provided letters or statements regarding legal/forensic matters.
      

Full payment for counselling services is required on the day of your appointment.

Please note that we do not provide bulk bill services or accept concession/health-care, TAC or veteran affairs cards.

Services are GST-free unless otherwise specified.

Please note that all our fees are less than the Australian Psychological Society Schedule of Recommended Fees which are $300 for standard sessions.

What are the costs for assessment services?

• To help make assessments more affordable for clients the hourly rate for assessment packages is 85% of the standard consultation fee (currently $220 x 85% = $187 per hour)

• Cost of assessments vary based on the nature and complexity of the assessment. Please contact us for more information.

• Assessment service fees are payed in instalments, for each component of the assessment. Full payment of all instalments is required before final assessment reports are shared.

Services are GST-free unless otherwise specified.

Please note that all our fees are less than the Australian Psychological Society Schedule of Recommended Fees which are $300 for standard sessions.

Do you take Medicare referrals?

In most cases, yes, we provide services to clients with a Medicare Mental Health Care Plan (MHCP) or GP referral.

If you have a MHCP, you may be eligible for a Medicare rebate on up to 10 sessions per calendar year. As of January 2024, the rebate is $93.35 per 50 minute psychology session.

Please Note: You do not need a GP referral or MHCP to see a psychologist in Australia. You may elect to access services at Palm Tree Psychology privately.

Do you see NDIS clients?

Clients with self-managed NDIS plans are able to flexibly access services of their choosing to address their plan goals; therefore some services at Palm Tree Psychology may be accessed.

Palm Tree Psychology is not a registered NDIS/NDIA provider. Clients with NDIA-managed or agency-managed funding can not use their funding to access our services at this stage. These clients may be eligible for a MHCP or they may access our services privately.

Please email us for more information and to clarify how we can support you.

Cancellation Policy

Cancellation within 48 - 12 hours of your appointment time will incur a cancelation fee of 50% of the service fee. Cancelation within 12 hours of your appointment time will incur a cancelation fee of 100% of the service fee. Failure to attend your appointment will incur a no-show fee of 100% of the service fee.

Invoices must be paid in full prior to your next scheduled appointment going ahead.

Clients are sent a reminder txt message about their upcoming appointment 3 days in advance.

How do I make an appointment?

Please contact us via email for all enquiries about appointments and services.

We will send you a general client information form to gather some details about your presenting concerns and goals to help us explore whether our services are suitable.

Have another question?

Please do not hesitate to contact us with any further questions or queries.